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What to outsource to India?

Forward-thinking companies are realizing the importance of the holistic approach to IT strategy, where information is regarded as an essential tool for furthering business. However, these skills may not be available to you in-house.

If you've been tearing your hair wondering how to find someone to write XML for you or update your website or answer customer queries, don't give up. You'll find that India is well-equipped with qualified and experienced people to provide IT services and IT enabled services. You can tap them through Outsource2India's network of strategic partners, technology specialists, and service providers.

Scan the following categories to see the outsourcing potential in India.

IT Services
Software development services
Application development and management
Re-engineering
Conversion and migration (across platforms/ languages/ versions)
Data warehousing and mining
Embedded systems
E-commerce applications

Data Entry
Data control audits
Regular reporting of work systems
Data entry software and validation tables
Dispatch of data to the customer
Double keyed data (when required by the customer)
Proof checks

Programming
C, C++, VisualC++, Java, Javascript, Java Beans, Java Server Pages (JSP), Enterprise Java Beans (EJB), ASP (Active Server Pages)
Visual Basic
Microsoft Access
Novell Networking
EDI and Integration
Bar Coding and Hand Held Data Collection
DOS, Windows 95/98/2000, Windows NT
Business and Industrial Systems
Support of spreadsheets, word-processing and various 3rd party applications
PC hardware and services

IT-enabled Services

Call Centers
Help Desks - Electronic and voice help desk / Event tracking software
Bookkeeping or clerical support
Data entry, word processing, mass e-mailing inbound and outbound communications
e-mail services
Teleservicing
Telemarketing
Business Process Outsourcing (BPO)
Enterprise Management
Supply Chain Management (SCM)
Customer Relationship Management (CRM)

Back-Office Operations
Accounting: processing accounts payable, accounts receivable or general ledger
Payroll
Inventory
Hardware maintenance
Internal auditing
Benefits management
Benefits administration
Health & Welfare administration
Defined Contribution/ Defined Benefit administration and customer service
Health claims administration
401(k) plan record-keeping
Human resources
Asset management and staffing
Supplement your existing e-business staff
Access both management and technical assistance on a long term or monthly basis

Infrastructure
Communications and messaging
Upgrading and configuring message management software
Launching an XML strategy
Integrating e-business messages with CRM, ERP and legacy systems
Managing change as your e-business programs and business systems evolve
e-business operations
management and day-to-day operation of EDI infrastructure
creation and management of a new XML strategy
e-marketplace development
ERP integration
communications monitoring
trading partner management
order processing
workflow enhancement, evaluation and benchmarking
application hosting
system implementation and integration
system maintenance
upgrades
backups
disaster recovery

Communications and Networking
Telecommunications
Computer telephony
Internet telephony
e-solutions
Media and Entertainment
Advertising
Film-making
Animation
Printing and publishing
Consulting services
Photography

Web Development Services
Portals
e-commerce consulting
e-business IT consulting
Domain registration
Website design and redesign
Website promotion
Web-enabled applications
Website maintenance
Web hosting

Operations
e-marketplaces
web applications
XML and EDI operations
implementation assistance
security administration
monitoring data traffic
generating activity reports
troubleshooting problems
creating any necessary maps
system support
help desk

Relationship management
Customer Care Services
customer acquisition
customer activation
customer retention
cross-selling/up-selling
inside sales
surveys and polling

Community Management
Managing your ongoing partner relationships
opening e-business channels with new vendors and customers
meeting with partners
defining e-business requirements
establishing the rules of play
educating them on benefits, security measures and day-to-day procedures

Medical Transcription
Patient history and physical reports
Clinical notes
Office notes
Operative reports
Consultation notes
Discharge summaries
Letters
Psychiatric evaluations
Laboratory reports, x-ray reports and pathology

On-site services
On-site assistance
System setup and testing, software installation
Preventive maintenance
Communications and network testing
On-site and depot hardware repair

These are just samples of several outsourcing services that are available in India.

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